14, each Uber Eats food delivery order has risen by 99 cents in Los Angeles and $2 in San Francisco. Uber spokesman Davis White said additional fees for customers of the ride-hailing giant will vary depending on the city. The company is also considering changes to some promotions such as DashPass, a subscription service that offers unlimited deliveries for a fee, that may also affect the price for some customers. Rival DoorDash slightly increased service fees for some California orders to fund new driver benefits, said DoorDash spokesperson Taylor Bennett. Grubhub spokeswoman Katie Norris said that California drivers for the platform are making 20% higher pay per order, including tips, since Proposition 22 came into effect, and that app users can still choose to leave a tip for their driver. It’s unbelievable.” She estimates she now makes 30% to 50% less daily than she did months before. “But now it’s rare to get a tip over a dollar. I got to make my own hours,” Wilson said. Because of the change in tip policy, she said, she plans to switch to a competitor, the food delivery platform DoorDash. Wilson had recently restarted driving for the service after a months-long break. A $10 tip from a resident of a palatial home just off Mulholland Drive was one of her biggest that night. On Christmas Eve, Los Angeles driver Audrey Wilson, 55, crisscrossed the city delivering meals, earning $1 or so on most orders, she said. The app now defaults to zero, or no, tip.Ī new message also appears atop the prompt, saying customers may “Leave an optional tip on top of Driver benefits.” Drivers said the change is costing them and offsetting any gains from the newly added benefits. 16 when the Chicago company rolled out new fees for customers in California to help cover the costs of driver benefits granted by voters in the state last month.
Popular food delivery apps typically allow customers to tip drivers a percentage of their meal’s cost, with the default tip often ranging from 10% to 25%. A recent tweak to the food delivery app Grubhub that changes the way customers are prompted to tip delivery drivers has frustrated many workers, who say the change discourages tipping and is slashing their potential earnings.
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